Refund policy

Apparel and accessories
We accept returns within 30 days after you receive your item. Our apparel is printed to order, and we still stand behind it. To be eligible, your item must be unworn, unwashed and unused, in the same condition you received it, with proof of purchase.

To start a return, email returns@highsidelab.com with your order number. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues
Please inspect your order when it arrives and contact us right away if an item is defective, damaged or not what you ordered, so we can make it right. Misprints, damaged items and wrong items are replaced or refunded at no cost to you.

Entry Packs and digital products
Entry Packs and other digital products are final sale and are not eligible for return or refund. Giveaway entries are credited when your order is placed and cannot be transferred.

Giveaway entries on returned merchandise
Merchandise purchases earn giveaway entries. If an order is returned and refunded, the entries earned by that order are removed from the giveaway. No purchase is necessary to enter or win; see the Official Rules for the free method of entry.

Exchanges
The fastest way to get a different size or design is to return the item you have and, once the return is accepted, place a new order.

Refunds
We will notify you once we have received and inspected your return and let you know whether the refund was approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund. If more than 15 business days have passed since we approved your return, contact us at returns@highsidelab.com.

Questions
Highside Lab LLC, PO Box 103, Estill Springs, TN 37330. returns@highsidelab.com